Privacy Policy

Surrey Heat Pumps ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through surreyheatpumps.com.

Information We Collect

We collect information you provide when you fill out our contact or quote form, including your name, phone number, and message. We may also collect standard web analytics data (page views, device type, general location) through Google Analytics and Microsoft Clarity.

How We Use Information

Information submitted through our forms is used solely to respond to your inquiry and connect you with heat pump services in Surrey and the Lower Mainland. We do not sell or share your information with third parties except as required to fulfil your service request.

Call Recording

Calls to our tracking numbers may be recorded for quality and training purposes. By calling, you consent to this recording in accordance with BC privacy law.

Contact

Questions about this policy? Email us at info@surreyheatpumps.com.

Last updated: May 2026